Terms & Conditions

By placing an order you are agreeing to the following terms:

50% of your order total is required to confirm your date and is due within 24 hours or will be canceled. The remaining balance is due on the day of your event or before (PayPal, Venmo or cash). Weddings, Sweet 16/Quiceñeras, big events etc. are due a week prior to your event or order will be canceled. All payments are non-refundable and No checks are accepted. 

Should you need to cancel your order, your payment can be applied to another order within 12 months of your original event as long as you notify us in writing two weeks minimum prior to your event. Orders may not be canceled less than a week out.

Please advise on any changes BEFORE submitting payment. Once payment is received, any additional changes must be submitted via email or text and be approved and may result in additional fees depending on design and time given. Any last minute changes are not guaranteed.

Once product is delivered, or picked up, I am no longer responsible. Many products are weather sensitive and made with butter, chocolate or ingredients that may melt, etc. Please handle with care and keep in a cool area out of direct sunlight. Please read “how to care for your cake” section.

Products may contain or come into contact with milk, wheat, nuts, egg and other allergens. You agree to notify your guests of this risk and hold us harmless for any allergic or viral reactions.

Should I need to cancel your order in the event of an emergency, all payments will be refunded immediately.

Please note that as a custom baker, I am only able to accept a limited number of orders per week and therefore operate on a first paid, first served basis. I do NOT hold dates on my calendar without a paid deposit. 

Thank you, 

Patycakes Bakery